VISITOR SESSION DIAGNOSTICS
"I just need to see what happened for this user."
Search any user ID. See every page they visited, in order, with exact load times. Go from a support ticket to a full session timeline in seconds.
Drill up to their org. Drill into a single page load. See the network waterfall, long tasks, and every navigation — exactly as they experienced it.
THE SUPPORT TEAM'S NIGHTMARE
"The site was really slow for me earlier."
When? Which page? What browser? Most tools can't answer this. You end up asking the user to reproduce it — and they can't.
THE ENGINEER'S NIGHTMARE
"Can you send me a HAR file?"
Asking a non-technical user to export a network trace is a dead end. Witnes captures it automatically for every visit, for every user.
FIND ANY VISITOR INSTANTLY
Search by user ID. See their full history.
Every identified user has a complete session history — all their visits, all their page loads, all their browsers. Search by the user ID your app already uses.
No new identifiers. No extra setup. Just call Witnes.identify("user-id")
on login and we handle the rest.
019cec87–873d–7616–8a85–41f3dce61e12
43 total page loads · Chrome, Edge · Desktop
SESSION TIMELINE
Every navigation. In order. With timing.
See a user's complete session history — every page they visited, every session they had, every browser they used. Grouped by session with exact timestamps and load times.
Click any page load to drill into the full network waterfall, Web Vitals, and long task breakdown for that specific visit.
THREE LEVELS OF ZOOM
From org to visit. Always connected.
Start with the big picture. Drill into the detail. Every level links to the next.
Org level
OrgRoute level
RouteVisit level
VisitKEY CAPABILITIES
Everything you need to close the ticket.
Search by user ID
Use the same user ID your app already assigns. No new identifiers, no extra instrumentation. Just search and find.
Full session timeline
Every navigation in order, grouped by session. See exactly what the user did and in what sequence — before they hit the problem.
Org-level view
Zoom out from a visitor to their entire org. See if the issue is isolated to one user or affecting the whole customer.
Per-visit drill-down
Click any page load to see the full waterfall, Web Vitals, long tasks, and server metrics for that exact visit.
No session replay needed
Unlike Hotjar or FullStory, we don't record screen activity. You get the diagnostics without the privacy trade-off.
Guest visitor tracking
Non-logged-in users are tracked too. Even guest sessions get a full timeline — useful for diagnosing pre-login friction.
Part of One Tool
Session Diagnostics is where it all comes together.
01
Traffic Analytics
Where did they come from? Channel, country, device — without cookies.
02
Real User Performance Monitoring
Sentiment grades, percentiles, and long tasks — per route and per org.
03
True Page Load Monitoring
Measuring from first byte to genuinely usable — including SPA transitions.
You Are Here
Visitor Session Diagnostics
The full picture — org, route, and visit — for any specific user.
GET STARTED
Close support tickets in minutes, not days.
One script tag. Every visitor tracked automatically. Search any user ID from day one.